REMMERS and the portatour^® route planner

Two additional sales calls per day and a 20% reduction in mileage thanks to automatic route planning

Industry and construction

Annual performance with portatour^®

per sales rep

400additional sales calls

8,000miles saved

20%lower fuel costs

Integration into the daily routine went without a hitch. Our field reps view portatour^® as a great help in organizing their working day.
Norbert Neundorf,
Sales Manager Wood Coatings and Paints

About Remmers
Why automatic route planning?
The portatour^® relaunch
Day-to-day field sales with portatour^®
Successful results

Want to know how portatour^® could improve your performance?

ROI calculator

About Remmers

The Remmers Group was founded by Bernhard Remmers in 1949, and is still an independent family-owned company today. The company specializes in the manufacture of chemical construction products, wood paints and coatings, and industrial lacquers, and employs around 1,600 highly qualified experts. The Remmers field sales team works on the front line. The personal relationships that they maintain with customers are the lynchpin of the whole business relationship, so the field sales representatives play one of the most important roles in the company. Bernhard Remmers himself was always conscious of that. His maxim was: “If my sales force is doing well then so am I.”

Why automatic route planning?

Maintaining such close ties requires structured sales route planning and regular contact. Because in larger territories in particular, it is easy for customers to fall off the radar here and there. Remmers already started using portatour^® on a small scale back in 2013. But after rolling out SAP C4C as its new CRM system in 2016/2017, the company opted for a C4C-integrated sales route planner as part of the package. So the portatour^® project was put on ice. However, the new route planner lacked the range of features that the field sales team was familiar with from portatour^®. Consequently, Remmers decided to go back to working with portatour^®.

This decision received firm backing from the company’s field sales representatives, especially those who had enjoyed working with portatour^® before.
Norbert Neundorf, Sales Manager Wood Coatings and Paints

The portatour^® relaunch

At the end of 2020, Remmers, portatour^®, and an external service provider began setting up automatic data exchange between SAP C4C and portatour^® via the API. With the technology in place, the relaunch kicked off with a smaller group. After an acclimatization phase over the first few weeks, the field sales team was productively on the road with portatour^®.

During the rollout we did a two-week road show in Germany, giving half-day introductory training workshops in the various sales regions. Every single team member was brought right up to speed with the new tool.
Bernd Eilers, CRM Project Manager

Day-to-day field sales with portatour^®

portatour^® made the field sales team’s daily working life easier. They can now get a proposed sales route for several weeks at the touch of a button. The route plan factors in pre-agreed customer meetings, then fills the gaps with suggested calls to customers whose locations are a good fit for the route, and who are due for another call based on specified intervals. The support that portatour^® provides has been very well-received by the team – even those who usually struggle with technical and digital tools.

Any initial distrust of sales calls proposed by an artificial intelligence evaporated very quickly, because portatour^® saves you time and mileage in meeting your own and management targets, and helps you optimize your daily itinerary. It even takes account of the latest traffic.
Bernd Eilers, CRM Project Manager

portatour^® has also made it easier to document post-call reports. Many users take advantage of their smartphone to dictate a report right after the call. This means they no longer have to think about it, but also know exactly where to pick up at their next meeting with that customer. The tedium of working through all that when they get back home is a thing of the past. portatour^® is a real time saver when it comes to arranging customer calls based on certain criteria. In just a few clicks, your required target groups are set up and efficiently scheduled for the coming weeks. The majority of Remmers’ field sales representatives are now working with portatour^®, and their feedback says it all: “portatour^® is clearly organized, easy to use, and great to work with.”

Successful results

On average across the team, portatour^® enables Remmers’ representatives to make two additional customer calls per day, because the system takes care of route planning and reporting that would otherwise have to be done in the evening. This frees up about an extra half day each week, which is now spent with customers.

Time is something that you cannot buy or turn back, so saving time is crucial.
Norbert Neundorf, Sales Manager Wood Coatings and Paints

The system also delivered big savings in terms of mileage.

portatour^® reduced my annual mileage by 20% and permanently cut it from 39,000 to 31,000. At the same time, it increased my sales because I am calling on the right customers.
Norbert Neundorf, Sales Manager Wood Coatings and Paints

portatour^® is saving Remmers around 20% in fuel costs, one repair shop visit per company car per year, and a summer tire set per 3–4 year vehicle leasing term.

Start saving time and boosting your sales today.

Start 30-day free trial*

*Full version. No credit card required. Automatic termination.

Customer stories with automated route planning

With portatour^® we get an extra 20% visits to accounts in any given week. portatour^® is a huge time-saver for us.
Ian Henry
VP Field Sales read more…

I wouldn't want to be without portatour^® now. The software is worth the money because when you factor in the labor costs of manual processing, it pays for itself many times over.
Matthias Meyer
Head of Operations read more…

A dynamic company such as Samsung requires a dynamic route planner! Call frequencies are now in firm control thanks to portatour^®.
Severin Bolliger
Data Analyst, Sellout Marketing read more…

SONAX sales representatives like working with portatour^® because they can reschedule flexibly on the road and the software is very user-friendly. What more could a sales manager ask for?
Florian Behmer
Sales Management Assistant read more…

beren brechtel

Pretty great hoping they offer some discounts because it is a bit pricey but the product is excellent mabye just a little less off the monthly bill.

Murray Godden

The best system Sales and Marketing could ever purchase for hitting those execution goals, been using it for over 6yrs and would be totally lost with out it.

Clint Mallum

This is an amazing appication but it's a bit costly.

Steffen Lis

It makes work enormously easier. The route is planned super quickly. You can create reports and tasks.

Snap-on Tools Ingo Schmidt

I'm totally satisfied

Alberto Bertamino

unique

Steffen Ohlendorf

Top.

Tobias Grasmeier

Excellent service, we've been using it for years

Maik Donner

I've been using it for years and don't want to be without it anymore

Marvin Heiß

Very easy to handle

Carsten Conrad

Great software, you just need more time to test it. Or you have top customer data from the start...

Adrian von Gunten

Great program, use it briefly for Corona-related delivery services in dozens of towns. I was able to do more with the trial version. Too expensive in the short term, probably ok in the long term.

Cyril VIEILLY

the tool is extremely effective, as are those who ensure its marketing and user monitoring! the interface and functionalities have been designed pragmatically and the settings allow you to organize your time according to all commercial priorities and logistical constraints! special mention to P.

Julien Buffetrille

Really powerful application! Everything is configurable, customer support is assured and nothing can escape your notice. Your customers will thank you! Save time on the road thanks to intelligent route calculation! Well done !

Frank Burek

Relaxed route planning!

judith bonnemaison

Really practical. I'm in the trial version but I will definitely buy the full version

Alberto Abbiati

Excellent, intuitive and very practical.

Instalador Sur 2

Very good app! 100% recommended.

Philippe SAUNIER

Just awesome ! Time saving, savings, optimization, efficiency, performance... No hassle. The only downside is the cost but after all it's money.

Ralf Kron

Best route planning app I've ever used!

Giovanni Casciello

Practically perfect application. 🔝👍

Google Play user

"Very satisfied
I can recommend this app to any field service"

Google Play user

Top Service

Google Play user

Great app for field sales force

Google Play user

This app has made my life so much easier and better. It has good customer tracking and reporting. And the customer service support is amazingly awsome.

Google Play user

Does what I want. Excellent

Google Play user

perfect for field service

Google Play user

Great app for reps

Google Play user

Very satisfied, can recommend this app for every field service

Google Play user

Nothing to say, complete top

Google Play user

So far so good excellent customer service