With portatour® we get an extra 20% visits to accounts in any given week. portatour® is a huge time-saver for us.
Ian Henry,
VP Field Sales
A month full of manual work to create routes for all reps is not a sustainable model.
Ian Henry, VP Field Sales
What’s more, the resulting routes were suboptimal: one group used to visit all accounts based on geography, regardless of status. The other group visited customers based only on status, but ignoring geography. The ensuing problem was a large number of accounts being neglected.To help their territory partners work more effectively, the Trupanion IT department began to look for a route planning solution. Several route planning products were evaluated. Eventually, portatour® was the only option that combined geographical route optimization with the desired call frequencies. Furthermore, portatour® also delivered out-of-the-box integration with Trupanion’s Microsoft Dynamics CRM.The portatour® route planner is user friendly and something that you can experiment around with without fear of breaking anything. We got excellent support every step of the way.
Ian Henry, VP Field Sales
Now we are able to make our actual customer calls adhere to the desired frequencies and priorities. Every business with a field service faces this challenge. I would absolutely recommend portatour®.
Ian Henry, VP Field Sales
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