chic.mic and the portatour^® route planner

portatour^® has become an indispensable tool

Success Story

portatour^® has helped us to massively increase our efficiency and optimize customers.
Bastian Beneke,
Head of Sales

About chic.mic and Bastian Beneke
Why automated route planning?
How did the implementation go?
portatour^®'s user-friendliness
Which functions are the best?
That's why portatour^® is perfect for me

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About chic.mic and Bastian Beneke

chic.mic is an innovative supplier of home accessories and lifestyle items with a particular specialization in sustainable products. For 12 years now, the company has been designing high-quality stainless steel bottles, to-go cups and lunch boxes, among other things. Particularly noteworthy is the company's own design department in Bad Nauheim, which is constantly working on creative and appealing concepts. chic.mic's commitment to sustainability, such as the use of recycled stainless steel, underlines the company's commitment to environmentally friendly products.Bastian Beneke is Sales Manager for Germany and Austria. He leads an experienced team of 8 field reps who support customers in areas such as bookstores, concept stores, garden centers and even pharmacies. The company's focus is on customers and the constant expansion of the product portfolio.

Why automated route planning?

Before the introduction of portatour^®, route planning at chic.mic was organized using a simple Excel solution. This led to a lack of overview and structural weaknesses. The field reps often had to plan on their own, which led to inefficient routes, rallies and even neglected customers. The lack of a centralized system made it difficult for sales management to keep track of customers and sales statistics.With the implementation of portatour^®, chic.mic was able to ensure seamless customer service and eliminate structural deficits. The automated route planning not only helped to increase efficiency, but also uncovered optimization potential, such as irregular customer calls and suboptimal sales patterns.

portatour^® has helped us to massively increase our efficiency and optimize customers.
Bastian Beneke, Head of Sales

How did the implementation go?

The implementation of portatour^® went remarkably smooth for chic.mic. Two targeted training sessions by experts from portatour^® ensured that both sales management and field reps were able to quickly integrate the tool into their day-to-day work. New employees in particular, who started directly with portatour^®, benefited from the system's clear structure and high user-friendliness level.The initial skepticism of some long-standing field service professionals quickly gave way to an understanding and appreciation of the clearly visible advantages of portatour^®. Today, the software is an indispensable part of work processes and has become so well established that the application is intuitive and self-evident.

We used to have rallies, today we plan efficient routes - that saves time and nerves.
Bastian Beneke, Head of Sales

portatour^®'s user-friendliness

One fact that chic.mic is very pleased with is the high user-friendliness of portatour^®. A key advantage is the intuitive operation, which enables employees to plan their routes efficiently and save time and resources in the process.Sales management also benefits from the clarity of the tool, which allows direct access to customers and sales statistics. The clear structure has minimized sources of error and significantly increased efficiency in day-to-day business. Even complex tasks, such as the definition of call intervals, can be implemented easily, which makes work processes much easier.

Skepticism towards new things is normal at the beginning, but portatour^® quickly convinced everyone with the visible results.
Bastian Beneke, Head of Sales

Which functions are the best?

The integrated map of portatour^® is particularly popular, providing quick orientation and an overview of surrounding customers. This function is not only used for route planning, but also to view sales data directly on site. In addition, the filter and selection function enables a detailed analysis of customers.This was previously not possible with existing systems such as SAP or the company's own ordering app. portatour^® has also significantly improved reporting. Every customer call is documented promptly, which has made tracking and new customer acquisition much more efficient.

Without portatour^®, we would never have been able to acquire new customers so successfully.
Bastian Beneke, Head of Sales

That's why portatour^® is perfect for me

portatour^® has established itself at chic.mic as an indispensable tool that has sustainably improved day-to-day sales. The optimized routes and the resulting time savings enable more intensive customer care and more efficient resource planning.Skepticism towards innovations was transformed into enthusiasm by the visible results. chic.mic plans to further expand the use of portatour^® in order to maintain sales efficiency at the highest level in the future. The automated suggestions for reactivating inactive customers and the intuitive user interface have not only made the work of field reps easier, but have also enabled sales management to make targeted decisions.

I always have two monitors in front of me and the one on the right always shows portatour^®. This gives me an excellent overview at all times.
Bastian Beneke, Head of Sales

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Customer stories with automated route planning

A dynamic company such as Samsung requires a dynamic route planner! Call frequencies are now in firm control thanks to portatour^®.
Severin Bolliger
Data Analyst, Sellout Marketing read more…

SONAX sales representatives like working with portatour^® because they can reschedule flexibly on the road and the software is very user-friendly. What more could a sales manager ask for?
Florian Behmer
Sales Management Assistant read more…

I wouldn't want to be without portatour^® now. The software is worth the money because when you factor in the labor costs of manual processing, it pays for itself many times over.
Matthias Meyer
Head of Operations read more…

With portatour^® we get an extra 20% visits to accounts in any given week. portatour^® is a huge time-saver for us.
Ian Henry
VP Field Sales read more…

beren brechtel

Pretty great hoping they offer some discounts because it is a bit pricey but the product is excellent mabye just a little less off the monthly bill.

Clint Mallum

This is an amazing appication but it's a bit costly.

Murray Godden

The best system Sales and Marketing could ever purchase for hitting those execution goals, been using it for over 6yrs and would be totally lost with out it.

Marvin Heiß

Very easy to handle

Carsten Conrad

Great software, you just need more time to test it. Or you have top customer data from the start...

Giovanni Casciello

Practically perfect application. 🔝👍

Alberto Abbiati

Excellent, intuitive and very practical.

Steffen Ohlendorf

Top.

Tobias Grasmeier

Excellent service, we've been using it for years

Alberto Bertamino

unique

Adrian von Gunten

Great program, use it briefly for Corona-related delivery services in dozens of towns. I was able to do more with the trial version. Too expensive in the short term, probably ok in the long term.

judith bonnemaison

Really practical. I'm in the trial version but I will definitely buy the full version

Philippe SAUNIER

Just awesome ! Time saving, savings, optimization, efficiency, performance... No hassle. The only downside is the cost but after all it's money.

Frank Burek

Relaxed route planning!

Cyril VIEILLY

the tool is extremely effective, as are those who ensure its marketing and user monitoring! the interface and functionalities have been designed pragmatically and the settings allow you to organize your time according to all commercial priorities and logistical constraints! special mention to P.

Steffen Lis

It makes work enormously easier. The route is planned super quickly. You can create reports and tasks.

Maik Donner

I've been using it for years and don't want to be without it anymore

Instalador Sur 2

Very good app! 100% recommended.

Snap-on Tools Ingo Schmidt

I'm totally satisfied

Ralf Kron

Best route planning app I've ever used!

Julien Buffetrille

Really powerful application! Everything is configurable, customer support is assured and nothing can escape your notice. Your customers will thank you! Save time on the road thanks to intelligent route calculation! Well done !

Google Play user

Nothing to say, complete top

Google Play user

Does what I want. Excellent

Google Play user

Help me organize my week! Excellent tool!

Google Play user

Extremely useful, ergonomic and complete.

Google Play user

Very good app

Google Play user

"Very satisfied
I can recommend this app to any field service"

Google Play user

great program for route planning

Google Play user

This app has made my life so much easier and better. It has good customer tracking and reporting. And the customer service support is amazingly awsome.

Google Play user

Top Service

Google Play user

So far so good excellent customer service

Google Play user

Very satisfied, can recommend this app for every field service

Google Play user

Great app for field sales force

Google Play user

Works very well!

Google Play user

perfect for field service