Category Archives: Salesforce

New Maps January 2022

Today we have updated the map data and traffic flow data on our servers.

Changes in the road network and driving speeds may affect driving times between customers, so we recalculated them for you in portatour®. Some users might notice the change when updating the schedule next time.

In addition, when displaying maps in portatour®, the loading times might take a little longer since the map details need to be downloaded to your device again.

New Maps July 2021

Today we have updated the map data and traffic flow data on our servers.

Changes in the road network and driving speeds may affect driving times between customers, so we recalculated them for you in portatour®. Some users might notice the change when updating the schedule next time.

In addition, when displaying maps in portatour®, the loading times might take a little longer since the map details need to be downloaded to your device again.

Days off in the portatour® Report

In the “Call Reports” section, if there are any appointments, they are displayed for days where no report exists. This is especially useful for days off (vacation, holiday, etc.), as there is no longer any need to create an extra report for such days, provided that there is already an appointment on that day.

New Maps February 2021

Today we have updated the map data and traffic flow data on our servers.

Changes in the road network and driving speeds may affect driving times between customers, so we recalculated them for you in portatour®. Some users might notice the change when updating the schedule next time.

In addition, when displaying maps in portatour®, the loading times might take a little longer since the map details need to be downloaded to your device again.

New Maps October 2020

Today we have updated the map data and traffic flow data on our servers.

Changes in the road network and driving speeds may affect driving times between customers, so we recalculated them for you in portatour®. Some users might notice the change when updating the schedule next time.

In addition, when displaying maps in portatour®, the loading times might take a little longer since the map details need to be downloaded to your device again.

New Maps May 2020

Today we have updated the map data and traffic flow data on our servers.

Changes in the road network and driving speeds may affect driving times between customers, so we recalculated them for you in portatour®. Some users might notice the change when updating the schedule next time.

In addition, when displaying maps in portatour®, the loading times might take a little longer since the map details need to be downloaded to your device again.

Improved Online Help

As of today, new and improved online help for portatour® is available.
Click the question mark symbol in the main menu bar or in the pop-up windows of the portatour® application to open the new online help. Alternatively you can also navigate to help.portatour.com directly.

More content

  • Online help for browsing and searching
  • Video Tutorials
  • Frequently asked questions and their answers
  • Manual as PDF download
  • Contact Support

Improved search

Using the new search function, you can quickly find the articles or videos in the online help that are relevant for you. Simply type in the search terms and the results will immediately appear, sorted by relevance.

New design

We have given the online help a fresh coat of paint. Both functionality and user-friendliness have been improved.

Improved usage on smartphones and tablets

The online help is also now easier to use on smartphones and tablets while on the move.

Content provided according to your product variant and authorization level

In the menu (next to Help Center For), select your portatour® product variant (Anywhere, Salesforce, Dynamics CRM, etc.) and your authorization level (user or administrator).

More languages

The range of languages has been extended. In addition to English, German and French, the portatour® Anywhere online help is now also available and updated in Italian, Spanish and Portuguese. When no translation is available, the English version is displayed.

Your feedback

We are constantly working on improving the online help and adding new content. If you have any comments, please send them to feedback@portatour.com You will also find a feedback section under the individual articles. Please let us know whether an article was helpful or what we can improve. Of course we are also happy to receive positive feedback.

We wish you much success with the new online help!

New maps January 2020

We have just updated the map data and traffic flow data on our servers.

Changes in the road network and driving speeds may affect driving times between customers, so we recalculated them for you in portatour®. Some users might notice the change, when updating the schedule for the next time.

New maps 2018

We have just updated the map data and traffic flow data on our servers.

Changes in the road network and driving speeds may affect driving times between customers, so we recalculated them for you in portatour®. Some users might notice the change, when updating the schedule for the next time.

New maps 2017

We have just updated the map data and traffic flow data on our servers.

Changes in the road network and driving speeds may affect driving times between customers, so we recalculated them for you in portatour®. Some users might notice the change, when updating the schedule for the next time.