JPMS and the portatour^® route planner

Huge increase in new customers thanks to portatour^®

Success Story

Performance with portatour^®

250 %more new customers
in 6 months

150 %more customer calls
per field rep/week

0forgotten customers

Thanks to portatour^®, JPMS Italia was able to acquire 250 new customers in just 6 months, an increase of 250% compared to the previous year.
Ludovica Corsi,
Executive Assistant

About JPMS and Ludovica Corsi
Why automatic route planning?
What are the most significant benefits?
Why is portatour^® perfect for JPMS Italia?
portatour^® revolutionized the reporting system

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About JPMS and Ludovica Corsi

JPMS Italia SRL is the Italian distribution arm of John Paul Mitchell Systems, an American company that specializes in the production of professional hair care products. JPMS Italia focuses on B2B sales, supplying hairdressers and beauty salons with their products, rather than selling directly to consumers. The product portfolio includes shampoos, hair colors and hair treatments for professional use.Ludovica Corsi is Executive Assistant at JPMS Italia, and her role involves providing data analysis and reports to the company and the sales team, serving as the primary contact between those two. Signora Corsi played a key role in the implementation of portatour^®, working closely with the support team and training sales representatives on the new automatic route planner.

The automated reminders and appointment scheduling ensure that no customer is forgotten, which has enabled us to reduce customer churn to zero.
Ludovica Corsi, Executive Assistant

Why automatic route planning?

In the past, JPMS Italia’s sales team, consisting of over 40 members, faced substantial inefficiencies. The sales representatives primarily responded to client requests, which led to considerable time wastage and lost opportunities.Recognizing the need for a more structured approach, the company made a strategic decision and downsized the sales team to 20 members. This reduction necessitated a robust solution to manage the larger territories assigned to each field rep effectively. The search for an optimal route planning tool culminated in the selection of portatour^®, a recommendation from the new CEO, Noah Wild, who had previously utilized the tool successfully in Germany.

What are the most significant benefits?

The implementation of portatour^® Route Planner was smooth and well-supported by employees of portatour^®, who played a crucial role in training and assisting the team of JPMS Italia. One of the most significant benefits observed was the substantial increase in efficiency and productivity. "Before portatour^® our route planning was done manually, leading our sales team to inefficiencies and minimal client visits", says Ludovica Corsi. After the implementation of portatour^® Route Planner, the sales reps could visit approximately 10 clients per day, demonstrating a notable improvement. Moreover, portatour^® enabled JPMS Italia to gain 250 new clients in just 6 months, marking a 250% increase compared to the previous year. This impressive growth was attributed to portatour^®’s ability to schedule and track visits to prospective clients, a feature that was previously unused.

After implementing portatour^®, our sales staff were able to increase their customer calls by 150% per week.
Ludovica Corsi, Executive Assistant

Why is portatour^® perfect for JPMS Italia?

Additionally, portatour^® provided a structured approach to client engagement. By setting visit frequencies and durations within the system, JPMS Italy drastically reduced the risk of losing clients due to neglect. The automated reminders and scheduling ensured that no client was forgotten, potentially reducing client attrition to zero. The user-friendly nature of portatour^® facilitated a seamless adoption process. The initial implementation involved a four-month pilot phase with a small group of sales reps, followed by comprehensive training sessions for the entire sales team. This preparatory phase ensured that all sales reps were well-equipped to utilize the tool effectively from the outset.

portatour^® revolutionized the reporting system

The direct access to sales activity reports significantly improved management oversight. “The elimination of constant manual reporting allowed for more efficient monitoring and decision-making. Our sales representatives also benefited from the autonomy to manage their schedules and client portfolios independently, enhancing their overall productivity”, explains Ludovica Corsi. In conclusion, the integration of portatour^® has been a real game-changer for JPMS Italia. The transformation brought about has not only increased efficiency and productivity but also expanded the client base and improved client engagement.

The elimination of constant manual reporting allowed for more efficient overview and decision-making.
Ludovica Corsi, Executive Assistant

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Customer stories with automated route planning

A dynamic company such as Samsung requires a dynamic route planner! Call frequencies are now in firm control thanks to portatour^®.
Severin Bolliger
Data Analyst, Sellout Marketing read more…

SONAX sales representatives like working with portatour^® because they can reschedule flexibly on the road and the software is very user-friendly. What more could a sales manager ask for?
Florian Behmer
Sales Management Assistant read more…

With portatour^® we get an extra 20% visits to accounts in any given week. portatour^® is a huge time-saver for us.
Ian Henry
VP Field Sales read more…

I wouldn't want to be without portatour^® now. The software is worth the money because when you factor in the labor costs of manual processing, it pays for itself many times over.
Matthias Meyer
Head of Operations read more…

Clint Mallum

This is an amazing appication but it's a bit costly.

Murray Godden

The best system Sales and Marketing could ever purchase for hitting those execution goals, been using it for over 6yrs and would be totally lost with out it.

beren brechtel

Pretty great hoping they offer some discounts because it is a bit pricey but the product is excellent mabye just a little less off the monthly bill.

Tobias Grasmeier

Excellent service, we've been using it for years

Snap-on Tools Ingo Schmidt

I'm totally satisfied

Frank Burek

Relaxed route planning!

Marvin Heiß

Very easy to handle

Giovanni Casciello

Practically perfect application. 🔝👍

Maik Donner

I've been using it for years and don't want to be without it anymore

Cyril VIEILLY

the tool is extremely effective, as are those who ensure its marketing and user monitoring! the interface and functionalities have been designed pragmatically and the settings allow you to organize your time according to all commercial priorities and logistical constraints! special mention to P.

Philippe SAUNIER

Just awesome ! Time saving, savings, optimization, efficiency, performance... No hassle. The only downside is the cost but after all it's money.

Carsten Conrad

Great software, you just need more time to test it. Or you have top customer data from the start...

Julien Buffetrille

Really powerful application! Everything is configurable, customer support is assured and nothing can escape your notice. Your customers will thank you! Save time on the road thanks to intelligent route calculation! Well done !

Alberto Bertamino

unique

judith bonnemaison

Really practical. I'm in the trial version but I will definitely buy the full version

Alberto Abbiati

Excellent, intuitive and very practical.

Instalador Sur 2

Very good app! 100% recommended.

Adrian von Gunten

Great program, use it briefly for Corona-related delivery services in dozens of towns. I was able to do more with the trial version. Too expensive in the short term, probably ok in the long term.

Ralf Kron

Best route planning app I've ever used!

Steffen Lis

It makes work enormously easier. The route is planned super quickly. You can create reports and tasks.

Steffen Ohlendorf

Top.

Google Play user

Great app for reps

Google Play user

perfect for field service

Google Play user

Great App!!!!

Google Play user

Top Service

Google Play user

"Very satisfied
I can recommend this app to any field service"

Google Play user

Help me organize my week! Excellent tool!

Google Play user

One of the best apps of its kind! Many thanks to the developers, it helps me a lot professionally!!

Google Play user

Very satisfied, can recommend this app for every field service

Google Play user

This app has made my life so much easier and better. It has good customer tracking and reporting. And the customer service support is amazingly awsome.

Google Play user

Extremely useful, ergonomic and complete.

Google Play user

great program for route planning

Google Play user

"Route planning
It's a great program that provides me with excellent support in the field."

Google Play user

So far so good excellent customer service

Google Play user

Nothing to say, complete top

Google Play user

Does what I want. Excellent