AVZ Autoteile GmbH in Bergheim near Salzburg offers modern solutions for the procurement of automotive spare parts. The company supports its customers in saving costs and increasing their productivity. With a range of more than 3.5 million spare parts, AVZ meets the requirements of workshops, dealers and customers nationwide. AVZ employs around 70 people and stands for quality and efficiency and is also characterized by a high priority in the field of digitization and a Europe-wide network. These values are also reflected in the company's sales team. Aleksandra Kogut works as a marketing specialist at AVZ Autoteile GmbH and worked on this success story in collaboration with her sales force colleagues.
Why automated route planning?
For the field service team at AVZ Autoteile GmbH, automatic route planning with portatour® offers a number of significant advantages. Manual planning used to cost valuable time and often led to customers being forgotten. With portatour®, the route is optimally planned, saving unnecessary kilometers and organizing visits efficiently. This leaves more time for the essentials - talking to the customer.
With portatour® the route is optimally planned, saving unnecessary kilometers and organizing visits efficiently.
What are the biggest advantages?
According to Aleksandra Kogut and her colleagues, portatour® stands out in particular due to the intuitive customer sequence and the needs-based planning of field service routes. Discussions with the sales representatives clearly showed that customer visits no longer have to be prepared in a time-consuming manner and yet no customers are overlooked. The sales team is particularly pleased with the ease of use and flexible adjustment potential, which has led to a significant increase in sales and greater customer satisfaction.
portatour® stands out in particular thanks to its intuitive customer sequence and needs-based planning of field service routes.
Implementation and user-friendliness
According to Aleksandra Kogut, the introduction of portatour® at AVZ Autoteile GmbH went smoothly. The intuitive user interface made it easy to get to grips with the system, which meant that the company's field sales team was able to familiarize themselves quickly and take full advantage of the benefits. According to the field service team, the functions for schedule, calendar and the search function for customers are particularly helpful. All of these features are crucial for the company in terms of flexible and targeted route planning. Since the implementation of portatour®, AVZ Autoteile GmbH has been able to achieve a noticeable increase in efficiency in field service planning and in this way, among other things, strengthen customer loyalty and customer satisfaction.
According to the sales team, the functions for schedule, calendar and the search function for customers are particularly helpful.
This is an amazing appication but it's a bit costly.
beren brechtel
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Pretty great hoping they offer some discounts because it is a bit pricey but the product is excellent mabye just a little less off the monthly bill.
Murray Godden
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The best system Sales and Marketing could ever purchase for hitting those execution goals, been using it for over 6yrs and would be totally lost with out it.
Ralf Kron
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Best route planning app I've ever used!
Philippe SAUNIER
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Just awesome ! Time saving, savings, optimization, efficiency, performance... No hassle. The only downside is the cost but after all it's money.
Steffen Ohlendorf
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Top.
judith bonnemaison
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Really practical. I'm in the trial version but I will definitely buy the full version
Maik Donner
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I've been using it for years and don't want to be without it anymore
Carsten Conrad
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Great software, you just need more time to test it. Or you have top customer data from the start...
Marvin Heiß
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Very easy to handle
Snap-on Tools Ingo Schmidt
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I'm totally satisfied
Adrian von Gunten
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Great program, use it briefly for Corona-related delivery services in dozens of towns. I was able to do more with the trial version. Too expensive in the short term, probably ok in the long term.
Giovanni Casciello
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Practically perfect application. 🔝👍
Julien Buffetrille
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Really powerful application! Everything is configurable, customer support is assured and nothing can escape your notice. Your customers will thank you! Save time on the road thanks to intelligent route calculation! Well done !
Alberto Bertamino
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unique
Cyril VIEILLY
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the tool is extremely effective, as are those who ensure its marketing and user monitoring! the interface and functionalities have been designed pragmatically and the settings allow you to organize your time according to all commercial priorities and logistical constraints! special mention to P.
Tobias Grasmeier
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Excellent service, we've been using it for years
Instalador Sur 2
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Very good app! 100% recommended.
Steffen Lis
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It makes work enormously easier. The route is planned super quickly. You can create reports and tasks.
Alberto Abbiati
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Excellent, intuitive and very practical.
Frank Burek
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Relaxed route planning!
Google Play user
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Nothing to say, complete top
Google Play user
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Does what I want. Excellent
Google Play user
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"Very satisfied I can recommend this app to any field service"
Google Play user
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So far so good excellent customer service
Google Play user
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Great App!!!!
Google Play user
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perfect for field service
Google Play user
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Great app for reps
Google Play user
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"Route planning It's a great program that provides me with excellent support in the field."
Google Play user
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Help me organize my week! Excellent tool!
Google Play user
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great program for route planning
Google Play user
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One of the best apps of its kind! Many thanks to the developers, it helps me a lot professionally!!
Google Play user
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Extremely useful, ergonomic and complete.
Google Play user
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Very good app
Google Play user
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Top Service
Google Play user
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Works very well!
Google Play user
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Excellent tool helping to maximise customer contact time.
Google Play user
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Very satisfied, can recommend this app for every field service
Google Play user
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This app has made my life so much easier and better. It has good customer tracking and reporting. And the customer service support is amazingly awsome.
