Wild Beauty and the portatour^® route planner

New customer growth thanks to efficient planning

Success Story

Monthly performance with portatour^®

from the perspective of the sales manager

56%more new customers per year

_{up to} 50%Time saving per planned tour

We definitely see the biggest advantage at customer acquisition. Thanks to portatour^®, we are currently registering 56 % more new customers per year.
Bastian Rittgen,
Authorized signatory and sales manager

About Wild Beauty
About Bastian Rittgen
Why automated route planning?
How has portatour^® changed your everyday life?
The implementation of portatour^®
Why was portatour^® the perfect solution?
Conclusion

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About Wild Beauty

Wild Beauty is a renowned distribution company specializing in the direct sale of exclusive hair care and beauty products to hairdressing salons in Germany and Austria. Since its foundation in 1994, the company has continued to develop and now distributes well-known brands such as Paul Mitchell from the USA and Kemon from Italy. Wild Beauty is aimed specifically and exclusively at hairdressers in order to offer them exclusive access to high-quality products.

About Bastian Rittgen

Starting out as a classic field rep, Bastian Rittgen now works as sales manager and authorized signatory for Wild Beauty. Originally trained as a hairdresser and having studied business administration in Mainz and London, Bastian Rittgen brings both practical and theoretical expertise to his role in the company. For some time now, he has also been part of the management team and works closely with the company owners to develop the company strategically and economically.

Why automated route planning?

The switch from manual to automated route planning was a logical step for Wild Beauty, as Bastian Rittgen explains: "The real reason at the time was that I hired young field rep employees without much operational experience. We wanted to provide support for the new colleagues so that they didn't have to wander around randomly in an unfamiliar territory. We wanted to make it easier for the new colleagues to get started and help them to plan their routes efficiently." Wild Beauty was also looking for ways to reduce the time spent on manual planning and to optimize the acquisition of new customers. So they went to search, tested different software and finally found what they were looking for: "We couldn't find a better solution than portatour^®, let's be clear about that. No other program is as user-friendly and helpful."

We wanted to have support for our field reps so that they don't have to zigzag around randomly in a territory that they don't know. I did some research and we couldn't find a better solution than portatour^®. That has to be said quite clearly.
Bastian Rittgen, Authorized signatory and sales manager

How has portatour^® changed your everyday life?

Since the introduction of portatour^®, Wild Beauty has seen many positive changes. "We have seen an impressive 56% increase in new customers," says a proud Bastian Rittgen. This success is due to the efficiency of the automatic route planning and the systematic address feed for the field sales force. portatour^® enables the company to enter new salon addresses directly into the route planning of field reps, which makes the acquisition of new customers considerably easier.

We definitely see the biggest advantage at customer acquisition. Thanks to portatour^®, we are currently registering 56 % more new customers per year.
Bastian Rittgen, Authorized signatory and sales manager

The implementation of portatour^®

The introduction of the software at Wild Beauty went smoothly and without complications. "The setup was very easy and we received great support from portatour^®," recalls Rittgen. "The integration into our existing ERP system also went smoothly. The high user-friendliness and the extensive online help center of portatour^® made the onboarding of new employees much easier and usually takes no more than half a day." Bastian Rittgen describes himself as a fan of portatour^®: "I am therefore happy to pass on my knowledge and enthusiasm for the software to new employees."

We chose portatour^®, among others, because it was the most intuitive and easiest to set up.
Bastian Rittgen, Authorized signatory and sales manager

Why was portatour^® the perfect solution?

After careful consideration, Wild Beauty finally opted for portatour^® for several reasons, as Bastian Rittgen explains: "We also tested other solutions, but none were as user-friendly as portatour^®. We were particularly impressed by the ability to combine route planning, customers and reporting in one system. In addition to the high level of user-friendliness, we also appreciate the help center and the always competent support team." Another important point for Rittgen and his team is the reporting function. It makes it easy to analyze weekly reports and obtain a comprehensive overview of the field service's activities. "We used to do this manually in individual calls with the employees. Now I can view reports and ask specific questions if necessary, which makes my work much easier."

We use portatour^® not only as route planner, but also as a reporting tool. The reports summarizes the whole week for me. I no longer need to call every single person, I can just look at the reports.
Bastian Rittgen, Authorized signatory and sales manager

Conclusion

In summary, this example shows very clearly how a well thought-out application not only increases efficiency and productivity, but also contributes significantly to new customer acquisition and time savings. portatour^® not only facilitates the daily work of the sales force, but also provides the sales management with an overview of the current situation without much effort.

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Customer stories with automated route planning

With portatour^® we get an extra 20% visits to accounts in any given week. portatour^® is a huge time-saver for us.
Ian Henry
VP Field Sales read more…

I wouldn't want to be without portatour^® now. The software is worth the money because when you factor in the labor costs of manual processing, it pays for itself many times over.
Matthias Meyer
Head of Operations read more…

A dynamic company such as Samsung requires a dynamic route planner! Call frequencies are now in firm control thanks to portatour^®.
Severin Bolliger
Data Analyst, Sellout Marketing read more…

SONAX sales representatives like working with portatour^® because they can reschedule flexibly on the road and the software is very user-friendly. What more could a sales manager ask for?
Florian Behmer
Sales Management Assistant read more…

Murray Godden

The best system Sales and Marketing could ever purchase for hitting those execution goals, been using it for over 6yrs and would be totally lost with out it.

Clint Mallum

This is an amazing appication but it's a bit costly.

beren brechtel

Pretty great hoping they offer some discounts because it is a bit pricey but the product is excellent mabye just a little less off the monthly bill.

Alberto Bertamino

unique

judith bonnemaison

Really practical. I'm in the trial version but I will definitely buy the full version

Instalador Sur 2

Very good app! 100% recommended.

Marvin Heiß

Very easy to handle

Philippe SAUNIER

Just awesome ! Time saving, savings, optimization, efficiency, performance... No hassle. The only downside is the cost but after all it's money.

Ralf Kron

Best route planning app I've ever used!

Cyril VIEILLY

the tool is extremely effective, as are those who ensure its marketing and user monitoring! the interface and functionalities have been designed pragmatically and the settings allow you to organize your time according to all commercial priorities and logistical constraints! special mention to P.

Steffen Lis

It makes work enormously easier. The route is planned super quickly. You can create reports and tasks.

Alberto Abbiati

Excellent, intuitive and very practical.

Adrian von Gunten

Great program, use it briefly for Corona-related delivery services in dozens of towns. I was able to do more with the trial version. Too expensive in the short term, probably ok in the long term.

Steffen Ohlendorf

Top.

Tobias Grasmeier

Excellent service, we've been using it for years

Frank Burek

Relaxed route planning!

Carsten Conrad

Great software, you just need more time to test it. Or you have top customer data from the start...

Snap-on Tools Ingo Schmidt

I'm totally satisfied

Giovanni Casciello

Practically perfect application. 🔝👍

Julien Buffetrille

Really powerful application! Everything is configurable, customer support is assured and nothing can escape your notice. Your customers will thank you! Save time on the road thanks to intelligent route calculation! Well done !

Maik Donner

I've been using it for years and don't want to be without it anymore

Google Play user

Great App!!!!

Google Play user

"Route planning
It's a great program that provides me with excellent support in the field."

Google Play user

Does what I want. Excellent

Google Play user

great program for route planning

Google Play user

Works very well!

Google Play user

Very good app

Google Play user

Top Service

Google Play user

"Very satisfied
I can recommend this app to any field service"

Google Play user

Great app for field sales force

Google Play user

Help me organize my week! Excellent tool!

Google Play user

perfect for field service

Google Play user

So far so good excellent customer service

Google Play user

Extremely useful, ergonomic and complete.

Google Play user

This app has made my life so much easier and better. It has good customer tracking and reporting. And the customer service support is amazingly awsome.

Google Play user

One of the best apps of its kind! Many thanks to the developers, it helps me a lot professionally!!

Google Play user

Very satisfied, can recommend this app for every field service

Google Play user

Nothing to say, complete top

Google Play user

Excellent tool helping to maximise customer contact time.

Google Play user

Great app for reps

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