DUX and the portatour^® route planner

The use of portatour^® increases customer calls by 113 %.

portatour^® increases our productivity and ensures 113 % more customer calls compared to the previous year.
Bruna Farina Eid,
Sales Development Representative

About DUX GRUPO and Bruna Farina Ei
Why automatic route planning?
What has changed with portatour^®?
Implementation at DUX GRUPO
The user-friendliness of portatour^®

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About DUX GRUPO and Bruna Farina Ei

The Brazilian company, based in Itupeva in the state of São Paulo, is committed to the principles of environmental protection, social responsibility and corporate governance (ESG). DUX GRUPO specializes in the neutralization of toxic and odor-causing gases such as ammonia and hydrogen sulphide. The company sells a tailor-made spraying system that uses a solution for the efficient neutralization of gases, which is a sustainable alternative to conventional systems and contributes to cleaner industrial processes.

Why automatic route planning?

Before using portatour^® at DUX GRUPO, Bruna Farina Eid was responsible for manually creating complete schedules for three sales representatives every week: "My biggest challenge was finding the time to analyze which customer should be included and aligning them with the sales cycle, which often resulted in incomplete plans." Since the introduction of portatour^®, DUX GRUPO has seen a significant increase in efficiency. For example, the volume of customer calls has increased by around 113%. This shows the positive impact portatour^® has had on our operations and our growth potential."

These figures show how positively portatour^® has impacted our business and our growth potential.
Bruna Farina Eid, Sales Development Representative

What has changed with portatour^®?

According to Bruna Farina Eid, the biggest difference to the previous approach at DUX GRUPO is the increase in efficiency through automation: "Before we used portatour^®, a lot of time was spent on manual route planning, which was not only tedious but also led to appointment conflicts." Thanks to automatic route planning with portatour^®, Bruna Farina Eid saves time based on customers and call intervals, and field sales force can visit more customers, which leads to an increase in sales in the long term."In addition, portatour^® provides real-time updates and allows our external team to access route information on the go, which was not possible with our previous method. Overall, portatour^® has transformed our route management from a tedious task into a streamlined process. As a result, our team is better organized and we are now able to complete our recurring customer calls on time," continues Bruna Farina Eid.

Overall, portatour^® has transformed our route management from a tedious task into a streamlined process.
Bruna Farina Eid, Sales Development Representative

Implementation at DUX GRUPO

The implementation process at DUX GRUPO was supported by portatour^® and proved to be quick and easy: "We received all the necessary support and started the pilot project. The support at portatour^® clearly outlined the process after the agreement and delivered exactly as promised."Initially, any change can be a challenge, but in this case it was not a problem, as Bruna Farina Eid explains: "Our team quickly got used to using the tool on a daily basis and realized how easy the implementation was. As a result, every sales representative easily integrated portatour^® into their routine. They began to understand how important it is for improving our efficiency and increasing our key performance indicators, which has led to an overall positive response to the tool."

Our team quickly got used to using the tool on a daily basis and realized how easy the implementation was.
Bruna Farina Eid, Sales Development Representative

The user-friendliness of portatour^®

DUX GRUPO's field service team finds portatour^® extremely user-friendly: "The intuitive interface makes it easy for everyone to find their way around and use the tool effectively, even on the move! This user-friendliness is crucial for our external team as it allows them to quickly access information for route planning and make adjustments as needed during their daily work. Overall, the user-friendly design has significantly improved our workflow and productivity."To sum up, portatour^® is a real game changer for DUX GRUPO's field sales force. Bruna Farina Eid concludes: "The automatic route planning of portatour^® has become indispensable for me because it optimizes my time and enables me to achieve my primary goal of generating visits more efficiently. This not only increases my productivity, but also positions the company for future sales growth. By streamlining our processes and maximizing our reach, portatour^® has proven to be the perfect solution for our needs and we wouldn't want to be without it."

The automatic route planning of portatour^® has become indispensable for me.
Bruna Farina Eid, Sales Development Representative

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Customer stories with automated route planning

With portatour^® we get an extra 20% visits to accounts in any given week. portatour^® is a huge time-saver for us.
Ian Henry
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A dynamic company such as Samsung requires a dynamic route planner! Call frequencies are now in firm control thanks to portatour^®.
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I wouldn't want to be without portatour^® now. The software is worth the money because when you factor in the labor costs of manual processing, it pays for itself many times over.
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SONAX sales representatives like working with portatour^® because they can reschedule flexibly on the road and the software is very user-friendly. What more could a sales manager ask for?
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Clint Mallum

This is an amazing appication but it's a bit costly.

Murray Godden

The best system Sales and Marketing could ever purchase for hitting those execution goals, been using it for over 6yrs and would be totally lost with out it.

beren brechtel

Pretty great hoping they offer some discounts because it is a bit pricey but the product is excellent mabye just a little less off the monthly bill.

Giovanni Casciello

Practically perfect application. 🔝👍

Alberto Bertamino

unique

Tobias Grasmeier

Excellent service, we've been using it for years

Philippe SAUNIER

Just awesome ! Time saving, savings, optimization, efficiency, performance... No hassle. The only downside is the cost but after all it's money.

Steffen Ohlendorf

Top.

Steffen Lis

It makes work enormously easier. The route is planned super quickly. You can create reports and tasks.

Frank Burek

Relaxed route planning!

Alberto Abbiati

Excellent, intuitive and very practical.

judith bonnemaison

Really practical. I'm in the trial version but I will definitely buy the full version

Marvin Heiß

Very easy to handle

Maik Donner

I've been using it for years and don't want to be without it anymore

Snap-on Tools Ingo Schmidt

I'm totally satisfied

Adrian von Gunten

Great program, use it briefly for Corona-related delivery services in dozens of towns. I was able to do more with the trial version. Too expensive in the short term, probably ok in the long term.

Instalador Sur 2

Very good app! 100% recommended.

Carsten Conrad

Great software, you just need more time to test it. Or you have top customer data from the start...

Cyril VIEILLY

the tool is extremely effective, as are those who ensure its marketing and user monitoring! the interface and functionalities have been designed pragmatically and the settings allow you to organize your time according to all commercial priorities and logistical constraints! special mention to P.

Julien Buffetrille

Really powerful application! Everything is configurable, customer support is assured and nothing can escape your notice. Your customers will thank you! Save time on the road thanks to intelligent route calculation! Well done !

Ralf Kron

Best route planning app I've ever used!

Google Play user

perfect for field service

Google Play user

Nothing to say, complete top

Google Play user

Very satisfied, can recommend this app for every field service

Google Play user

Extremely useful, ergonomic and complete.

Google Play user

One of the best apps of its kind! Many thanks to the developers, it helps me a lot professionally!!

Google Play user

Great app for reps

Google Play user

Excellent tool helping to maximise customer contact time.

Google Play user

Does what I want. Excellent

Google Play user

Very good app

Google Play user

"Very satisfied
I can recommend this app to any field service"

Google Play user

Great app for field sales force

Google Play user

Help me organize my week! Excellent tool!

Google Play user

Top Service

Google Play user

great program for route planning

Google Play user

Great App!!!!

Google Play user

Works very well!

Google Play user

This app has made my life so much easier and better. It has good customer tracking and reporting. And the customer service support is amazingly awsome.

Google Play user

So far so good excellent customer service

Google Play user

"Route planning
It's a great program that provides me with excellent support in the field."

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