{"id":5389,"date":"2020-04-08T10:00:49","date_gmt":"2020-04-08T10:00:49","guid":{"rendered":"https:\/\/www.portatour.com\/blog\/users\/?p=5389"},"modified":"2020-04-08T14:22:36","modified_gmt":"2020-04-08T14:22:36","slug":"improved-online-help","status":"publish","type":"post","link":"https:\/\/www.portatour.com\/blog\/users\/en\/2020\/04\/08\/improved-online-help\/","title":{"rendered":"Improved Online Help"},"content":{"rendered":"<p>As of today, new and improved online help for portatour\u00ae is available.<br \/>\nClick the question mark symbol in the main menu bar or in the pop-up windows of the portatour\u00ae application to open the new online help. Alternatively you can also navigate to <a href=\"https:\/\/help.portatour.com\">help.portatour.com<\/a> directly.<\/p>\n<h2>More content<\/h2>\n<ul>\n<li>Online help for browsing and searching<\/li>\n<li>Video Tutorials<\/li>\n<li>Frequently asked questions and their answers<\/li>\n<li>Manual as PDF download<\/li>\n<li>Contact Support<\/li>\n<\/ul>\n<h2>Improved search<\/h2>\n<p>Using the new search function, you can quickly find the articles or videos in the online help that are relevant for you. Simply type in the search terms and the results will immediately appear, sorted by relevance.<\/p>\n<p><a href=\"https:\/\/www.portatour.com\/blog\/users\/wp-content\/uploads\/sites\/2\/hc-suche-EN-1.png\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-5270\" src=\"https:\/\/www.portatour.com\/blog\/users\/wp-content\/uploads\/sites\/2\/hc-suche-EN-1-624x782.png\" alt=\"\" width=\"480\" height=\"602\" \/><\/a><\/p>\n<h2>New design<\/h2>\n<p>We have given the online help a fresh coat of paint. Both functionality and user-friendliness have been improved.<\/p>\n<p><a href=\"https:\/\/www.portatour.com\/blog\/users\/wp-content\/uploads\/sites\/2\/hc-start-EN.png\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-5234\" src=\"https:\/\/www.portatour.com\/blog\/users\/wp-content\/uploads\/sites\/2\/hc-start-EN-624x617.png\" alt=\"\" width=\"480\" height=\"474\" \/><\/a><\/p>\n<h2>Improved usage on smartphones and tablets<\/h2>\n<p>The online help is also now easier to use on smartphones and tablets while on the move.<\/p>\n<p><a href=\"https:\/\/www.portatour.com\/blog\/users\/wp-content\/uploads\/sites\/2\/hc-mobil-start-EN.png\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-5379\" src=\"https:\/\/www.portatour.com\/blog\/users\/wp-content\/uploads\/sites\/2\/hc-mobil-start-EN.png\" alt=\"\" width=\"375\" height=\"667\" \/><\/a><\/p>\n<h2>Content provided according to your product variant and authorization level<\/h2>\n<p>In the menu (next to Help Center For), select your portatour\u00ae product variant (Anywhere, Salesforce, Dynamics CRM, etc.) and your authorization level (user or administrator).<\/p>\n<p><a href=\"https:\/\/www.portatour.com\/blog\/users\/wp-content\/uploads\/sites\/2\/hc-berechtigung-EN.png\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-5306\" src=\"https:\/\/www.portatour.com\/blog\/users\/wp-content\/uploads\/sites\/2\/hc-berechtigung-EN.png\" alt=\"\" width=\"408\" height=\"187\" \/><\/a><\/p>\n<h2>More languages<\/h2>\n<p>The range of languages has been extended. In addition to English, German and French, the portatour\u00ae Anywhere online help is now also available and updated in Italian, Spanish and Portuguese. When no translation is available, the English version is displayed.<\/p>\n<h2>Your feedback<\/h2>\n<p>We are constantly working on improving the online help and adding new content. If you have any comments, please send them to <a href=\"mailto:feedback@portatour.com\">feedback@portatour.com<\/a> You will also find a feedback section under the individual articles. Please let us know whether an article was helpful or what we can improve. Of course we are also happy to receive positive feedback.<\/p>\n<p><a href=\"https:\/\/www.portatour.com\/blog\/users\/wp-content\/uploads\/sites\/2\/hc-feedback-EN.png\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-5342\" src=\"https:\/\/www.portatour.com\/blog\/users\/wp-content\/uploads\/sites\/2\/hc-feedback-EN.png\" alt=\"\" width=\"489\" height=\"120\" \/><\/a><\/p>\n<p>We wish you much success with the new online help!<\/p>\n","protected":false},"excerpt":{"rendered":"<p>As of today, new and improved online help for portatour\u00ae is available. Click the question mark symbol in the main menu bar or in the pop-up windows of the portatour\u00ae application to open the new online help. Alternatively you can also navigate to help.portatour.com directly. More content Online help for browsing and searching Video Tutorials [&hellip;]<\/p>\n","protected":false},"author":15,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1,4,5,3],"tags":[],"class_list":["post-5389","post","type-post","status-publish","format-standard","hentry","category-anywhere-en","category-dynamics-crm-en","category-outlook-en","category-salesforce-en"],"aioseo_notices":[],"aioseo_head":"\n\t\t<!-- All in One SEO 5.0.2.1 - aioseo.com -->\n\t<meta name=\"description\" content=\"As of today, new and improved online help for portatour\u00ae is available. Click the question mark symbol in the main menu bar or in the pop-up windows of the portatour\u00ae application to open the new online help. Alternatively you can also navigate to help.portatour.com directly. More content Online help for browsing and searching Video Tutorials\" \/>\n\t<meta name=\"robots\" content=\"noindex, nofollow, max-image-preview:large\" \/>\n\t<meta name=\"author\" content=\"florianlanger\"\/>\n\t<link rel=\"canonical\" href=\"https:\/\/www.portatour.com\/blog\/users\/en\/2020\/04\/08\/improved-online-help\/\" \/>\n\t<meta name=\"generator\" content=\"All in One SEO (AIOSEO) 5.0.2.1\" \/>\n\t\t<meta property=\"og:locale\" content=\"en_US\" \/>\n\t\t<meta property=\"og:site_name\" content=\"portatour\u00ae news for users |\" \/>\n\t\t<meta property=\"og:type\" content=\"article\" \/>\n\t\t<meta property=\"og:title\" content=\"Improved Online Help | portatour\u00ae news for users\" \/>\n\t\t<meta property=\"og:description\" content=\"As of today, new and improved online help for portatour\u00ae is available. Click the question mark symbol in the main menu bar or in the pop-up windows of the portatour\u00ae application to open the new online help. 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