More free time in the evening and\/or weekend<\/li>\n<\/ul>\n<\/p>\n
portatour\u00ae is interesting for the works council, too, as it supports employees in achieving business objectives. It helps to implement management’s requirements in the form of feasible plans and thus protects employees as well: if goals are unrealistic, portatour\u00ae indicates this right away.<\/p>\n
Furthermore, optimized schedules are calculated in such a way that working hours are adhered to and thus not exceeded. The work put into planning, which until now was often done during what should be leisure time, simply melts away. portatour\u00ae takes over the planning at the push of a button and creates schedules within mere seconds. At the same time, there is no nightly reporting, as call reports in portatour\u00ae are entered during the day immediately after customer visits.<\/p>\n
Nevertheless, the introduction of portatour\u00ae sometimes draws the attention of the works council or the data protection officer with regard to issues of data protection, surveillance and privacy. These concerns mostly result from misinformation about portatour\u00ae or due to the fact that individual functions are misunderstood.\u00a0Additionally if the project goal is not clearly defined internally, there can be misunderstandings.<\/p>\n
Ahead we address the most frequently cited issues and questions.<\/p>\n
Can the current location of a field rep be pinpointed at any time by a manager (“remote location” or “live GPS query”)?<\/h4>\n
No, remote tracking is not possible.
\nWhen calculating the schedule, portatour\u00ae uses either the home location entered or, during the day, the address of the customer where the field rep last logged a visit. portatour\u00ae assumes that the rep intends to continue from this address. As an option, the field rep can determine their location once via GPS and have it used as the point of departure for the purposes of route planning. However, this is not necessary and in any case is only executed on the field rep’s own device. That location is not available for remote tracking. As such, portatour\u00ae also runs on devices without a GPS receiver or with the GPS receiver switched off.
\nWe at Team portatour\u00ae explicitly distance ourselves from the remote tracking of employees, as can be found in other programs.<\/p>\n
Does portatour\u00ae record the movements made or routes taken by employees (“GPS tracking”)?<\/h4>\n
No, GPS tracking is not possible with portatour\u00ae.
\nTherefore, there is no way of following when the field reps leave home, which routes they travel, or when they arrive home in the evening.
\nWe at Team portatour\u00ae <\/span>explicitly distance <\/span>ourselves from automatic GPS tracking, as can be found in other programs.
\n<\/span><\/p>\nHow does the “geotagging” of call reports work?<\/h4>\n
Geotagging of call reports is an optional feature in portatour\u00ae that must be explicitly activated. If geotagging is turned on, this is clearly visible to the field reps. When a call report is entered, the current location is displayed as a geotag for the report, and the reps must save it themselves. Typically, report entry should be done immediately after the customer visit, but field reps can always decide when and where to enter their call reports with geotags.
\n Note: Geotagging in portatour\u00ae is similar to geotagging photographs on smartphones, whereby the photographer’s location is stored in the photo, to be able to search photos more easily.<\/em><\/p>\nWhat personal data of the users are stored in portatour\u00ae?<\/h4>\n
First and last name as well as e-mail address are mandatory; optionally a mobile phone number can be entered to be able to send users their personal access link via SMS. In the case of field reps, the home address is also entered, which serves as the start and end point for the daily routes. If reps do not wish to enter their home address, a <\/span>nearby <\/span>address can also be entered. <\/span><\/p>\n